Support

Get help

The fastest way to reach us is by email: support@attenya.app — or use the contact form. You can also tap Settings → Help & feedback → Report a problem inside the app — it pre-fills a diagnostics summary that you see in full and can edit before sending. Nothing is sent unless you send the email yourself. The summary includes selection counts for apps, categories and websites, Deep Focus, effective selection counts, selection-limit warnings and protection-setting status; no app names or Screen Time tokens.

Common questions

Why does Attenya need Screen Time access?

Attenya uses Apple’s Family Controls / Screen Time to lock and unlock the apps you choose. The selection is stored on your device as Apple’s opaque tokens and is never sent to us, so we never see which apps you picked.

How do I manage or cancel my subscription?

Subscriptions are billed by Apple. Manage or cancel them in Settings → [your name] → Subscriptions on your iPhone, or via the App Store. Refunds are handled by Apple.

How do I delete my data?

App data lives on your device. Use the in-app reset (Settings → Data → Reset all data) or delete the app to remove it. Copies in your Apple device backup (for example iCloud Backup) follow your backup settings. If you have emailed us, ask us at support@attenya.app to delete your messages.

How do I remove every block right away?

You are never locked in: delete Attenya, or turn off its Screen Time access in iOS Settings → Screen Time. Either way, every restriction Attenya set is removed at once. Details are in our Terms of Use (section 4).

Does Attenya work as a parental control?

No. Attenya is a personal self-control tool, not a parental-control, monitoring or security product, and should not be relied on for safety-critical purposes.